General FAQ's
What are the operating hours for Magnus Diagnostics?
Magnus Diagnostics is open 24/7. Emergency services and critical care diagnostics are available 24/7.
How do I book an appointment?
Appointments can be booked online through our website, via our app, or by calling 8903101010. Walk-ins are also welcome for certain services.
Do you offer home sample collection?
Yes, we provide home collection for all pathology and biochemistry tests. You can schedule a home visit via our website or customer care.
Can I access my reports online?
Absolutely! You can log in to our secure patient portal or mobile app to view and download your reports.
Radiology FAQ's
What are the preparation guidelines for a CT or MRI scan?
- CT Scan: Fasting for 4–6 hours may be required for scans with contrast. Avoid jewelry or metallic objects.
- MRI: Avoid wearing metal and inform the staff if you have implants, pacemakers, or any metal in your body.
Is MRI safe, and does it have radiation?
MRI is completely safe and does not involve radiation. It uses magnetic fields and radio waves for imaging.
Can pregnant women undergo imaging?
Ultrasound and MRI are generally safe for pregnancy. CT scans should only be done when absolutely necessary, and with proper precautions.
Are there side effects of CT contrast media?
Side effects are rare but may include mild allergic reactions like rash or nausea. Severe reactions are extremely rare and managed on-site.
What happens if I am claustrophobic and need an MRI?
Inform the team beforehand. Open MRI options or mild sedation may be arranged to ensure comfort.
Can I take my regular medicines before a CT or MRI?
Yes, unless instructed otherwise. If diabetic, avoid Metformin 24 hours before and after a CT with contrast.
What is the difference between a CT scan and an MRI?
CT uses X-rays and is ideal for bone injuries, chest scans, and detecting internal bleeding. MRI uses magnetic fields and is better suited for soft tissues like the brain, spine, and joints.
Pathology FAQ's
Do all blood tests require fasting?
No, fasting is only required for specific tests like fasting blood sugar, lipid profiles, and glucose tolerance tests (GTT).
How soon can I get my blood test results?
Routine blood tests are typically available within 24 hours. Specialized tests may take 3–7 days.
Are blood tests safe?
Yes, blood tests are minimally invasive, and we use sterile equipment to ensure patient safety.
Can I get tested if I have a fever or infection?
Yes, but some infections may temporarily alter results. Inform the lab staff about your symptoms.
What precautions should I take before a blood test?
Avoid heavy meals, alcohol, and smoking if fasting is required. Stay hydrated, as dehydration can affect test results.
Biochemistry FAQ's
What is a lipid profile test, and why is fasting needed?
A lipid profile measures cholesterol and triglyceride levels to assess heart disease risk. Fasting ensures accurate results by preventing temporary spikes caused by food intake.
What is creatinine, and why is it tested?
Creatinine is a waste product filtered by the kidneys. Its levels help assess kidney function.
Can supplements or medications affect biochemistry tests?
Yes, inform the lab about any medications or supplements, as they may impact results, especially for liver and kidney function tests.
General OPD FAQ's
What should I bring for an OPD appointment?
Carry your ID, previous medical records, prescription medications, and insurance details.
Can I consult multiple specialists in one visit?
Yes, subject to availability. It is recommended to book appointments in advance.
What is included in a preventive health check-up?
A typical check-up includes blood tests, imaging studies, physical examinations, and counseling on lifestyle modifications.
Specialty FAQ's: CT, MRI, and Other Advanced Diagnostics
Is a CT or MRI scan painful?
No, both procedures are painless. You may feel slight discomfort from lying still for an extended time.
What should I do if I’m allergic to iodine contrast?
Inform our staff. Premedication with antihistamines or steroids may be prescribed.
How much radiation does a CT scan involve?
Modern CT scans use minimal radiation. The benefits of accurate diagnosis outweigh the risks for most patients.
Are imaging tests covered by insurance?
Yes, most insurance plans cover CT, MRI, and other imaging tests. Pre-authorization may be required.
Can children undergo MRI or CT scans?
Yes, both tests are safe for children. Sedation may be required for younger children to ensure stillness.
Insurance and Billing FAQ's
What payment options do you provide?
We accept cash, credit/debit cards, UPI, and insurance. EMI options are available for select procedures.
How do I claim cashless services?
Present your insurance card and required documents during registration. Our team will assist with the pre-authorization process.
Are there hidden costs in the packages?
No, all costs are transparently communicated upfront. Additional procedures outside the package may incur extra charges.
Health and Safety FAQ's
What hygiene standards do you follow?
We adhere to strict sterilization, disinfection, and hygiene protocols as per NABL and NABH standards.
Can I undergo imaging if I have metal implants?
Yes, but MRI safety depends on the type of implant. Inform the radiologist about any metal in your body.
How do you manage emergencies during diagnostic procedures?
Our facility is equipped with emergency response systems, crash carts, and trained staff to handle medical emergencies.